System Development

Have you ever been overwhelmed with the many tasks that must be accomplished in your business, and how they must be integrated to work together? Have you ever wished you had an instruction manual that you could follow that would ensure getting the results you want?

Simply put, your business is a collection of systems put into place to generate revenue and make a profit. Examples would be marketing and sales, production, shipping & receiving, bookkeeping, and human resources. The roles and tasks in each of these systems must be identified and responsibility assigned. It is not possible for a sole individual to master them all. The question is, where to begin? We can help put the pieces together as a guide to running your company.

Identify the Core Systems

With our help you can pull together this information for your company:

Tasks Involved

The process begins with listing the activities that are critical for the company’s cash flow. Then identify the necessary tasks to accomplish each activity.

Who is Responsible

Each task needs to be assigned a role in the company with the required skill set, personality type, and experience.

System Integration

Note each system’s impact or dependency on another. For example, the sales system is dependent on the leads generated from a marketing system, and the capacity of production.

Delegation

The first tasks to delegate are those that take away from the owners’ productivity, and they usually require expertise the owners do not have.

Assemble the Company Standard Operating Procedures (SOPs)

With the collection of this data, SOPs form the chapters of your company’s manual:

Organizational Chart

Each of the roles has a place somewhere in the company organization chart, establishing the chain of command.

Job Description

Each role is documented with the duties, expectations, and deadlines.

Review and Modification

As time goes on, revisions to the SOPs will be necessary. The roles and responsibilities to execute your company’s systems warrants annual review.

The system – its objectives, the tasks involved, responsibility, expertise, how it integrates into your company – needs to be documented. As your company grows, additional people will be needed. Each needs to know what is expected of them to ensure they are qualified and capable of doing their job. A well-documented system is your company’s operating manual. And we can help you put it together!

Testimonials

I’ve been working with Don for over a year, and the changes have been amazing. I didn’t know how to grow, and what to focus on in order to build my business. Don has a great process of determining who you want as a client, and how to focus on delivering the best product for them. From building better SOPs, client interactions, and forming awareness of all the parts of my business, Don has helped me grow, and dominate my goals every month.

Stephanie Smith

When I came to Don, I was ready to give up. It really felt hopeless. But from day one, what he said made sense. Quite frankly, I didn’t have much faith we could turn things around. It has since been an awesome experience working with him! He has helped us through some difficult times in this last year and we now feel we have things under control. With Don’s coaching it has been a huge benefit not only form a business standpoint but through our talks he has been a great support, mentally, emotionally, and spiritually to help me achieve my goals.

Steve Jorgensen

Don is a great coach and business mentor. In less than an hour, and less than 10 questions later, he provided me with a focused and comprehensive review of my business. He listened and shared great insights about what I’m doing well/right as well as identifying existing gaps in my business processes and opportunities for improvement. I felt relieved and inspired to move to action to prepare myself better for the year. If you’re a business owner looking for strategic insights and recommendations to help you move the needle forward in your business, be sure to book a session with Don. You won’t be disappointed.

Amy K.

Let us partner with you to turn your business development strategy into real, measurable success.